When reading through the guides, you see the words "Downgrade" and "Upgrade". What exactly does it mean?


  • Purchasing a plan that is better, allowing more employees, allowing more features, from Free to Standard Plan or Pro Plan, and from Standard Plan to Pro Plan!


  • Your plan is more limited in features, lower max capacity of users allowed, from Pro Plan to Standard Plan, or from Standard/Pro Plan reverted to Free Plan.